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Corporate Values |
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National's Core Values |
| As a performance-driven company, National values and honors the contribution, diversity, and potential of each and every employee. National's Core Values are the basic principles that guide our actions - within the company and when dealing with customers. |
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| Fairness - We treat all groups associated with our business - fellow employees, customers, vendors, community neighbors, and other stakeholders - in a manner based on equity and honesty. |
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| Accountability - We accept full responsibility for our actions and results. We commit ourselves to do the best job possible at all times. We continuously monitor our effectiveness and results - and take measures to correct actions or results that don't reflect our Core Values. |
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| Integrity - We conduct our business with the highest ethical standards. We strengthen trust and credibility through our actions with open, honest communication. |
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| Respect - We treat fellow employees, customers, vendors, community neighbors, and other stakeholders fairly and with professional courtesy and civility. We appreciate each other's individuality, and know we will succeed by developing and using our collective and unique talents. |
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National's Performance Values |
| National's Performance Values are specific actions and strategies that serve to help implement and support our Core Values. |
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| People - We are guided by our values in support of our vision and mission. Together we achieve excellence in all we do, share in and celebrate our success and enjoy a remarkable workplace. |
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| Results Oriented - We are performance-driven and demonstrate a can-do attitude. We hold ourselves, and each other, accountable, and recognize and reward success. We achieve objectives regardless of the challenges. |
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| Continuous Improvement - We focus on enhancing performance through continuous improvements to products, processes, systems, structures, and relationships. Continuous improvement is an individual and collective responsibility of every National employee - and it is essential to maintaining and enhancing our competitive advantages. |
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| Customer Focus - We maintain a disciplined obsession on delivering value to our customers. Each of us, within the organization, ensures that the customers' needs and desires are our priority. |
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| Teamwork - We act as one company, never allowing organizational boundaries to become barriers to success. We work together to find solutions that are best for the customer and the organization. We place a high value on consistent and effective communication to enable exceptional team results. |
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| Sense of Urgency - We drive out all barriers that keep us from doing our jobs effectively and efficiently. Employees are empowered to make decisions based on the "right thing to do" for the organization and our customers. |
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